Generating a Password for PPTP/L2TP/SOCKS Setup

  1. Log in to the Client Control Panel.
  2. Click the Generate Password button under the Generate PPTP/L2TP/SOCKS Password section.
  3. A Username starting with "x" and a random Password will be shown.
  4. You must use this username and password to login to PPTP, L2TP, or SOCKS.
  5. Please refer to the PPTP/L2TP/SOCKS guides in our Support Section in order to use these credentials.

EASY Setup Guides for Alternate Configurations (Advanced):


The PPTP/L2TP/SOCKS5 protocols are provided for devices lacking compatibility with the Private Internet Access application or OpenVPN protocol. PPTP/L2TP/SOCKS5 should be used for masking one's IP address, censorship circumvention, and geolocation.

If you need encryption, please use the Private Internet Application or OpenVPN protocol with our service.

    Although quite different from a VPN, we provide a SOCKS5 Proxy with all accounts in the event users require this feature.

    SOCKS5 Proxy Usage Guides port 1080
    Enable port forwarding in the application by entering the Advanced area, enabling port forwarding and selecting one of the following gateways:

    CA Toronto
    CA Montreal
    CA Vancouver
    DE Berlin
    DE Frankfurt
    Czech Republic

    After enabling port forwarding and re-connecting to one of the above gateways, please hover your mouse over the System Tray or Menu Bar icon to reveal the tooltip which will display the port number. You can then enter this port into your software.

    Port Forwarding reduces privacy. For maximum privacy, please keep port forwarding disabled.
    IPv6 leak protection disables IPv6 traffic while on the VPN. This ensures that no IPv6 traffic leaks out over your normal internet connection when you are connected to the VPN. This includes 6to4 and Teredo tunneled IPv6 traffic.
    The dns leak protection feature activates VPN dns leak protection. This ensures that DNS requests are routed through the VPN. This enables the greatest level of privacy and security but may cause connectivity issues in non-standard network configurations.

    This can be enabled and disabled in the Windows application, while it is enabled by default on our macOS application.

    We use our own private DNS servers for your DNS queries while on the VPN. After connecting we set your operating system's DNS servers to and When using a DNS Leak testing site you should expect to see your DNS requests originate from the IP of the VPN gateway you are connected to.

    If you change your DNS servers manually or if for some other reason they are changed this does not necessarily mean your DNS is leaking. Even if you use different DNS servers the queries will still be routed through the VPN connection and will be anonymous.
    The internet kill switch activates VPN disconnect protection. If you disconnect from the VPN, your internet access will stop working. It will reactivate normal internet access when you deactivate the kill switch mode or exit the application.

    Users who may be connected to two connections simultaneously (ex.: wired and wireless) should not use this feature, as it will only stop 1 active connection type.
  • United States (US VPN)

  • United Kingdom (GB VPN)

  • Canada (CA VPN)

  • Australia (AU VPN)

  • Germany (DE VPN)

  • New Zealand (NZ VPN)

  • Netherlands (NL VPN)

  • Sweden (SE VPN)

  • Norway (NO VPN)

  • Denmark (DK VPN)

  • Finland (FI VPN)

  • Switzerland (CH VPN)

  • France (FR VPN)

  • Belgium (BE VPN)

  • Austria (AT VPN)

  • Czech Republic (CZ VPN)

  • Luxembourg (LU VPN)

  • Ireland (IE VPN)

  • Italy (IT VPN)

  • Spain (ES VPN)

  • Romania (RO VPN)

  • Hungary (HU VPN)

  • Poland (PL VPN)

  • United Arab Emirates (AE VPN)

  • Hong Kong (HK VPN)

  • Singapore (SG VPN)

  • Japan (JP VPN)

  • Israel (IL VPN)

  • Mexico (MX VPN)

  • Brazil (BR VPN)

  • India (IN VPN)

  • South Africa (ZA VPN)